I have two identical Lenovo laptops running Windows 10 with all updates. Call them Left and Right. On the backend I have a domain controller and a Remote Desktop Server, both running Windows Server 2008R2. I have two users, Bob and Alice, who log into the same domain and use the same remote desktop server. For both Bob and Alice on both Left and Right I have identical RDS configuration files. (I’m sure they’re identical because I copied the same file to all users and desktops.) When Alice logs in on Left and double-clicks on the RDS, I get good login, that is, I see smart card as a choice. But for Alice on Right and Bob on either laptop, a double-click on the RDS results in bad login. What can be causing these two users/laptop to behave differently?
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